I hope you are all staying healthy and adjusting to all the
changes with COVID-19. I have outlined
below our veterinary clinic policies in response to the virus starting on
Monday March 23, 2020 and continuing through the foreseeable future.
We will remain open but only with curbside
service. We will be only allowing
animals into the clinic with very few exceptions. When you arrive for your appointment, please
call the clinic phone at 772-1777 to let us know that you have arrived. We will get a brief history and an employee
will come to your car to bring the patient into the hospital. We will perform an exam and necessary
diagnostics and treatments. We will call
you with our recommendations and treatments and arrange payment. When we are finished, we will return the pet
to your car.
House-call appointments: We will stop most house-call appointments
during the COVID-19 pandemic. We will
resume these services when we are able.
The only exceptions will be end of life care and if you or your pet are
not able to leave the house because of a disability.
Refill medications/prescription food: Please make sure that you have adequate
medications at home. I expect to have shortages
but have no way to predict what those medications will be. I would recommend that you have between 1
and 2 months of medication at home. The
best way to request medication refills is via email at email@example.com. We will call when medications are ready to be
picked up and arrange payment. We will
leave medications in the vestibule of the clinic.
Vaccine/heartworm/routine procedures. We will continue to offer routine appointments
as long as we are able and have the supplies to do so.
Elective surgeries: We will continue to offer routine surgeries
and dental procedures as long as we are able and have the supplies to do so.
Under certain circumstances we may be able to offer telemedicine
services. It is a requirement that we
have seen your pet in the last year for this to be considered as an option.
We know that some phone calls are not making it
through to us. Our phones are working
but the circuits are overwhelmed with everyone working from home. Please keep calling or better yet, send us an
email with your request at firstname.lastname@example.org.
We are trying our best to provide care for your pets while
keeping all of our clients, staff and families healthy. Thank you for your understanding.
Does your pet have dental disease? The signs are not always as obvious as we would hope. It is important to schedule your pet for regular appointments with their veterinarian to check their mouth and gums for any areas of concern. Dental disease can cause more problems than just a bad tooth! We are offering a discount of 10% on dentals scheduled within the month of February! Call and get those appointments scheduled!!
Cottonwood Veterinary Clinic is excited to announce our American Animal Hospital Association (AAHA) accreditation! The process of becoming an AAHA hospital involves meeting mandatory standards, as well as a high percentage of the 900 other standards in 19 various sections of the practice. This accreditation represents they type of care we strive to provide for our patients, as
well as the level of customer care we provide to our clients. If you would like to learn more about AAHA, you can read about it on their website at AAHA.Org.
Cottonwood Veterinary Clinic is very excited about some up coming changes to our clinic. We have loved our partnership with Black Dog Animal Rescue, however we have both outgrown our space. Black Dog will be moving into their own facility in the late spring to early summer. We will continue our partnership with this great organization, but they will no longer be next door.
We will be spreading out into the entire building after a significant remodel to upgrade our space. We are spending the next few months in the planning process including working with the city on zoning issues, our drive entrance and parking. At the same time we are working with an architect to make the best use of our space and working towards acquiring some national certifications.
We are so thankful to all of our excellent clients that have allowed us to make these great changes. We will keep you posted throughout the process.
As we slowly emerge from the deep freeze, who am I kidding it is only March, it is time to start thinking about Heartworm Prevention. If you travel outside of Wyoming your pet may need to be on prevention. This is a life-threatening infection and is very expensive to treat. If there is any risk for your pet, they should be on Heartworm prevention. Please let us know if you are traveling and we will advise you on if your pet needs to get started on prevention.
Have you heard of Angel? She was brought into Black Dog Animal Rescue 2 months ago. She had over 20 broken bones but an unbreakable spirit. Angel has undergone 3 major surgeries, 30 plus xrays and countless bandage changes. We are happy to report that Angel had her last planned surgery yesterday. Her final stitches will be removed in 2 weeks and she will be adopted to a wonderful family. Through all of this has brought us many laughs, a few temper tantrums learning to deal with new bandages, lots of tears because of her injuries and many snuggles and kisses.
Cottonwood Veterinary Clinic is excited to announce that we have added a surgical laser to our practice. During surgery the laser seals off nerves, blood vessels and lymphatics which reduces post operative pain, bleeding and swelling.
We are so happy to announce that Dr. Chelsea Croghan has joined our team. She graduated from Colorado State University in 2010 and moved to rural Colorado where she practiced in a mixed animal practice for three years. She returned back to her hometown with her husband, 2 children and horses. Dr. Croghan enjoys the challenges of surgery in veterinary medicine and has a passion for helping clients understand and learn about their pets. Outside of the office, Dr. Croghan enjoys spending time with her family, camping, fishing and horseback riding.